Weekly Update December 9-13

NU customer excellence, TSLA news, TMDX investor day, new watchlist company

Let’s get right into it!

Nu

Nu’s IR team released another video recently. This one was with the general manager of customer experience. Mr. Oliveira mainly oversees the support teams when customers have issues. He noted that over 40% of support interactions are done using genAI, without the need for humans, which lowers costs and speeds up the customer ex…